It begins with the resident and the understanding that today’s typical senior is no longer typical. Changes are coming fast and furious and, as Operators, we need to catch up with our residents.
The role of McEachern and Associates is to create a positive, newsworthy reputation for your project. Adding to this, efficient and effective business operations will ensure that the investors, lenders and other stakeholders are very successful.
The operation of a residence for Elders is very complex. It is a multidisciplinary organization that requires knowledge in Marketing and Sales, Accounting, Housekeeping, Food and Beverage, Nursing, Activities and Maintenance.
How do we make a difference?
With residents we cultivate a philosophy of facilitating independence rather than simply providing care. It is a very important difference that steers the approach both in what services are available and how they are delivered.
The industry is growing quickly and there is a shortage of people with specific industry experience. Much of the Industry specific training received is cursory. We search for and hire excellent people that have a keen interest and strong team attitude.
We spend a great deal of time micro-training staff into the culture and systems that we have created and provide ongoing support, follow-up and audits to ensure consistent, managed results. Over the years our employees have been sought after for their exceptional skills, many for leadership roles.